Browsers

• What browsers do you support?
• Why should I use a secure sign-in mode to log into My Estes?
• Why am I constantly asked to login to My Estes during my session after I have already logged in?
• What are cookies?
• How can I change my browser setting to enable cookies?

Need more answers? Send your question to us and we'll be happy to help.

What browsers do you support?
This site can be viewed with any browser or mobile device that supports XHTML 1.0 Strict. However, it is best viewed with Internet Explorer 6.x, Netscape 7.x, Firefox 1.0 or Opera 8.x or later, and it can be viewed at any resolution or color depth (we recommend 800x600 and at least 256 colors).

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Why should I use a secure sign-in mode to log into My Estes?
Estes Express Lines gives the you the option of viewing customer-specific information on a secure or unsecured platform. Your personal account information that drifts back and forth between Estes Express and your PC is encrypted when choosing the secured option. Encryption is the process of disguising information as data unintelligible to an unauthorized person. On the other hand, decryption or decipherment is the process of converting this ciphertext back into its original format. When used between you and Estes Express Lines, this technology encrypts your personal information as you send it to us and only Estes Express Lines can decrypt it. When we send personal or account information to you, this technology encrypts it and only you have the capability to decrypt.

The secure platform uses SSL encryption, which results in the pages taking longer to download due to the encryption of the data being sent over the Internet. Due to the slower download times from a secured connection, users tend to prefer the standard sign-in since it results in a more rapid response time. Some browsers may not support a secure connection. Downloading the latest version of Microsoft Internet Explorer or Netscape Navigator may be required to take advantage of a secure sign-in option.

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Why am I constantly asked to login to My Estes during my session after I have already logged in?
If you are having a problem with My Estes it may be related to having cookies disabled in your web browser. This site will not work properly if the "accept cookies" feature is disabled in your browser.

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What are cookies?
A cookie is a text file created by a web site that stores information on your computer, such as your preferences when visiting that site or in the case of our website your login information.

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How can I change my browser settings to enable cookies?
There are a few ways to change these settings depending on the web browser and operating system you are using. Choose your browser below for basic instructions on how to change these settings or visit the browsers website for more detailed information:

• AOL Users (opens in new window)
• Firefox 1.0
• Internet Explorer 6
• Netscape 7
• Opera 8

Firefox
You can access your cookie settings by following these steps: (Earlier versions of this browser may be slightly different)

From the browser window, do the following:

1. Go to 'Tools' and then 'Options'
2. In the left navigation, choose 'Privacy'
3. Click 'Cookies'
4. To display the stored cookies, Click View Cookies.
5. Click the Exceptions button to allow or deny specific sites to store cookies on your computer, regardless of the global settings.

By default, cookies are enabled.

Visit Firefox's section on this subject for more information.

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Internet Explorer
You can access your cookie settings by following these steps:
(Earlier versions of this browser may be slightly different)

From the browser window, do the following:

1. Go to 'Tools' and then 'Internet Options...'
   
2. Click on the 'Privacy' tab. (If your settings here show a 'High' or 'Block All Cookies', this is likely the issue.) Continue with these steps to correct the issue.
   
3. If your browser is set to 'Block All Cookies' you will first need to drag the slider down to 'High' so that the 'Sites...' button becomes enabled.
   
4. Click on the 'Sites...' button. (Windows 2000 users click 'Edit')
   
5. In the 'Address of Web site:' text box, enter 'estes-express.com'
   and click the 'Allow' button.
   
6. Click 'Ok' then 'Ok' again. This should allow our web site to communicate with your browser properly.

Visit Microsoft's section on this subject for more information.

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Netscape
You can access your cookie settings by following these steps:
(Earlier versions of this browser may be slightly different)

From the browser window, do the following:

1. Click the Edit menu and choose Preferences.
2. Click the triangle symbol next to Privacy & Security in the Category list (on the left) so that it the triangle is pointing down
3. Select Cookies. Different options about accepting cookies are shown
4. Select Enable cookies based on privacy settings
5. Click on the View button.
6. In the Level of Privacy section, choose Medium.
7. Click OK.

Visit Netscapes's section on this subject for more information.

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Opera
You can access your cookie settings by following these steps:
(Earlier versions may be a little different)

From the browser window, do the following:

1. Go to 'Tools' and then 'Preferences'
2. Click the 'Advanced' tab
3. Select 'Cookies'

Opera allows for a wide range of cookie setups. You can allow all cookies to be stored on your computer. You can refuse all cookies to be stored. Or, you can selectively allow certain cookies and certain types of cookies. Your first option is whether to enable cookies at all.

Visit Opera's section on this subject for more information.

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