Job Summary

Assistant Terminal Manager

• Reports directly to the Terminal Manager
• Manages all terminal operations in the absence of the Terminal Manager
• Ensures compliance with administrative policies, procedures, safety rules and government regulations
• Trains new employees and counsels personnel with feedback, coaching and discipline as needed for improved job performance
• Creates and maintains a teamwork environment with employees
• Directs investigations into causes of customer complaints and recommends solutions to correct them
• Directs investigations into causes of employee relations complaints and works with the Human Resources Department to correct them
• Keeps current on changes or new procedures within the Company
• Enforces compliance with administrative policies, procedures, safety rules and government regulations
• Conducts meetings with all employees to keep them up to date with pertinent changes within Estes and the trucking industry
• Promotes good relations with employees
• Able to work in all areas relative to the operation of the terminal
• Other duties and responsibilities as required